Shipping policy

Shipping:

We ship from Florida using FedEx Ground and other carriers to ensure the fastest and most cost-effective delivery. Orders to destinations within the lower 48 states typically arrive within 1–6 business days. Not all items receive free shipping. P.O. Boxes not included.

P.O. BOXES: Please do not enter a PO box for your shipping address. Please enter your physical address.

Orders ship the same business day if the order is received before 11 a.m. EST. Tracking numbers are provided as soon as the item ships. Orders do not ship on weekends or holidays.

Expedited Delivery

For expedited delivery, please call our sales team for a quote at 866-638-5961

Shipping - Lost/ Damage Package: If your order is lost, stolen or damaged, please contact our customer service department by phone 1-866-638-5961 within 48 hours of delivery. If the item was lost or misdelivered, we will need to open an investigation with our shipping carriers to try and locate the package(s). If they are unable to locate or reclaim the item, we will ship out a replacement to the address on file. We do not provide refunds for lost items.

If an order is returned to us because of an invalid address, the buyer will be responsible for the shipping cost to ship it back or receive a refund, less the cost of original shipping.

For International orders, import duties, taxes and other charges are not included in the item's price or shipping charges. These charges are the buyer's responsibility and are calculated separately at checkout; please check with your country or territories customs office to determine what the additional costs will be above and beyond the normal shipping and duties charges.